Q Are our products guaranteed?
A All our products comply with TGA and come with a money back guarantee against fault.
Q Are hire items set up in the home
A Yes. Our delivery professionals will ensure placement in the correct location and at the correct adjustment to suit the user. This is part of the friendly service included as part of our hire service.
Q How long for a delivery to get here
A We use couriers who will deliver to your door. They will leave a parcel unsigned but we will need to notify them of this. So you need to fill out the Special instruction section, visible at Checkout. You may request for example
- in the garage
- through side gate LHS of house under awning
- covered front verandah
Q Will we do at home demonstrations. Yes for Scooters and The Alinker we will depending on how far away you are. Sydney Definitely Yes. OTs and Physiotherapists are able to coordinate with us for trials of certain products.
A Yes for Scooters and The Alinker we will depending on how far away you are. Sydney Definitely Yes. OTs and Physiotherapists are able to coordinate with us for trials of certain products.
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If you have further Questions such as these, fill in the Can't find it? | Enquire Here form and send to us. We will respond within a day..